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Frequently Asked Shredding And
Document Destruction Questions

Q- Why shred? 
A- For the same reason you have passwords, PIN's, and lock your doors at night. 

Q- We currently have our documents picked up and shred elsewhere, how does "on-site" shredding differ? 
A- Security! A recycling firm makes many stops before delivering the documents to a home office for eventual shredding. On-site destruction eliminates transport risk. Whole documents never leave your location; absolutely nothing is more secure. 

Q- "Strip-cut" shred is easily reconstructed, what do we get from you?
A- Our patented "hammermill" system reduces documents to dime-sized particles of irregular shape and size that are randomly augured into an 8-ton container for re-creation as pulp. 

Q- How do I know everything has been destroyed? 
A- Clients are encouraged to view the shredding process thru our exclusive "witness window". The need for verification and regulation compliance has never been greater and in this business seeing is believing! 

Q- We use an office shredder, why change?
A- A 4-drawer file holds about 300 lbs. of documents. A substantial office shredder strip-cuts 20 lbs/hour. At that rate it would take an employee 12-15 hours to do what we do in 3 minutes! 

Q- Do your employees ever see our documents?
A- Unlike hand-fed shredding your documents are never seen or touched by anyone at InfoSafe. Locked containers are wheeled to our mobile unit, raised hydraulically, and automatically fed into the shredding system.

Q- We have our own shredder, why should we consider your service?
 
A- Outsourcing of non-revenue producing functions is an efficient management tool. Legal liability, security, privacy issues, employee theft, identity theft, corporate and industrial espionage and the costs associated with running your own shredding operation make our service the best choice. We provide absolute security and a guarantee by certificate that you have met all government requirements. 

Q- What types of files, information and other data do you recommend that a company should destroy? 
A- Classified Documents, Contracts, Competitive Intelligence, Medical Records, Legal Documents, Account Records/Ledgers, Financial Records, Payroll Records, Personnel Records, Product Proposals, Bids & Quotations, Meeting Minutes, Marketing Development, Maps & Blueprints, Inventory, Invoices, Customer Lists, Bank Statements, Estimates, Tax Records, Confidential Memos, R &D Reports, Price Lists, Advertising, Development, Computer Print Outs, Advertising, Misprints, New Product Proposals, Cancelled & Blank Checks, Confidential Correspondence, Outdated Business Records, Patent Application Materials. Anything you want kept private.

Q- Where does the material go once it leaves our facility? 
A- All of the shredded paper is baled into 1,500 lb blocks, reduced to pulp and then baled, de-inked, and re-pulped into paper again; making the best use of a used product.

Q- How much can you shred in an hour? 
A- Our Mobile On-site unit is capable of shredding 5,000-6,000 pounds per hour. 

Q- Do you offer off-site services? 
A- Yes we do. But we highly recommend that we destroy at your site
to ensure the best possible security and eliminate liability issues.

Q- InfoSafe Shredding so strongly recommends mobile, on-site security shredding, why does it offer off-site services? 
A- Some of our clients still request it due to internal requirements. However, it provides less security. You make the call!

Q- Can you destroy other types of material besides paper? 
A- Yes, included among the other media that can be destroyed are diskettes, VHS and 8mm tape, microfilm, microfiche, CDs, credit cards and ID cards.

Q- Should we remove the paperclips, staples and fasteners from documents and files? 
A- Not necessary, our industrial strength shredder can destroy these types of material.

Q- Those bankers boxes are expensive, may we keep them? 
A- Yes, simply empty the contents into a secure storage bin.

Q- Should we remove documents and files from three-ring binders? 
A- Yes. Even though our shredder can accommodate this material, removing them improves the quality of the paper for recycling plus you may be able to re-use binders.

Q- Do we have to remove files from hanging folders and manila envelopes? 
A- No, just drop all of the contents into our locked security bins. 

Q- Can different types and colors of paper be mixed together? 
A- Yes, most of our shredded paper is mixed stock. 

Q- Are your employees bonded? 
A- Yes, our security officers handling your information assets are bonded and have passed a background check. 

Q- How quickly can you respond to our request for shredding? 
A- Typically within 48 hours. Please call for special evening or weekend needs. 

Q- What is the cost of the key-locked security bins? 
A- As a part of our system, they are free. We do request a refundable security deposit of $50 per container to protect our investment.

Q- How much paper can the bins hold? 
A- Our standard bins hold 200-275 pounds. While our furniture-grade cabinets hold 150-200 lbs.

Q- Do you require a contract? 
A- No we do not, but we do offer a contract if our client prefers for their own compliance documentation. 

Q- Do you provide a Certificate of Destruction? 
A-Yes we do, immediately following the completion of the requested shredding.

Q- Does the Certificate of Destruction eliminate our legal responsibility and liability? 
A- No it does not. The Certificate of Destruction is support documentation for your Records Manager and retention program and demonstrates you adhered to the government requirements.

Q- How long should we keep our information? 
A- Different documents have separate legal requirements. Your legal counsel can best answer this question. Our records retention fact sheet, sample retention schedules and law finder can provide insight to those researching the subject. [Please be advised that this in no way constitutes legal advice and should not be construed as such.]

Q- How can we get our employees to understand the importance of this issue? 
A- We can provide your employees and associates with an information program designed to communicate the issues, risks, consequences and necessary preventative measures.

Q- How can we order service? 
A- Contact us at 402-891-2688 or e-mail us from this site. 

Trash Trawling 

"Dumpster diving, waste archeology, or trashing, all refer to rifling garbage in an effort to cull valuable information. This is believed to be the number one method of business and personal espionage. 

Surprise. In and of itself, stealing garbage is legal. On May 17, 1988 the U. S. Supreme Court confirmed that there is no expectation of privacy, or ownership, once an item is left for garbage pickup. Scraps of seemingly useless information are synergistically related. The counterespionage process is one of reducing the availability of these puzzle parts. Shredding all waste paper is a major step in the protection process." 

A quote from Mr. Murray, who is a Board Member of the International Association of Professional Security Consultants; on the advisory board of the Business Espionage Controls & Countermeasures Association; and is a member of the American Society for Industrial Security.

 

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InfoSafe Shredding, Inc. 402-891-2688 5615 S 126th Circle
Omaha, Nebraska 68137 sjeub@infosafeshredding.com